DMC RULES & POLICIES

1. All guests must possess a valid ticket or authorized credential for entry.

2. Guests must follow all instructions provided by venue management, security personnel, ushers, and event staff.

3. Guests are expected to behave respectfully toward other patrons, performers, and employees.

4. Fighting, threatening behavior, harassment, intimidation, discrimination, or disruptive conduct will not be tolerated.

5. Running, pushing, shoving, or creating disturbances in aisles, lobbies, stairwells, and seating areas is prohibited.

6. Guests must remain in their assigned seats unless otherwise authorized.

7. Standing is permitted only when appropriate for the event and when it does not obstruct other guests' views or create a safety concern.

8. Children must be supervised by a responsible adult at all times.

9. Guests who appear intoxicated or behave in an unsafe manner may be denied entry or removed.

10. Venue management reserves the right to refuse admission or remove individuals who violate venue policies, subject to applicable law.

1. Tickets must be presented upon request at designated entrances.

2. Tickets may be scanned electronically or inspected by authorized personnel.

3. Guests must enter through their designated entrances when specified.

4. Re-entry is prohibited unless expressly authorized by venue management.

5. Late arrivals may be held until an appropriate break in the performance to avoid disturbing performers and other guests.

6. Guests must occupy the seating location indicated on their tickets.

7. Unauthorized ticket resale, duplication, alteration, or fraudulent use is prohibited.

8. Guests may be subject to security screening before entering the building.

9. Management reserves the right to delay entry or close entrances when necessary for crowd control or safety.

For the safety of everyone, the following items are prohibited unless specifically authorized:

1. Firearms, ammunition, explosives, and other weapons.

2. Knives and other items that could be used as weapons.

3. Illegal drugs and unauthorized controlled substances.

4. Outside alcoholic beverages.

5. Outside food and beverages, except where permitted for medical, dietary, or other approved reasons.

6. Glass containers and breakable bottles.

7. Large bags, oversized backpacks, and suitcases.

8. Laser pointers and unauthorized lighting devices.

9. Professional cameras, recording equipment, and unauthorized video equipment.

10. Drones and other remote-controlled devices.

11. Fireworks, smoke devices, and open flames.

12. Signs, banners, or flags that obstruct views or create safety hazards.

13. Any item that venue management determines presents a safety or operational concern.

Venue management may establish additional restrictions depending on the nature of the event.​

1. All guests may be subject to metal detection, bag inspections, and other reasonable security screening.

2. No bags larger than 16”x16”x8” - No Backpacks, Duffel Bags

3. Guests must cooperate with security personnel.

4. Unauthorized access to backstage areas, dressing rooms, production areas, control rooms, and restricted hallways is prohibited.

5. Emergency exits, fire extinguishers, fire alarm equipment, and emergency access routes must remain unobstructed.

6. Guests must never tamper with safety equipment.

7. Suspicious activity, unattended items, or potential safety hazards should be reported immediately to venue staff.

8. Guests must follow all evacuation instructions and emergency announcements.

9. Venue personnel may temporarily suspend an event when conditions present a safety risk.

10. Smoking and vaping are prohibited inside the facility, except in legally designated areas.

11. Venue security personnel are authorized to enforce venue policies and coordinate with emergency responders when necessary.

1. Guests must occupy their assigned seats unless general admission seating applies.

2. Aisles, stairways, wheelchair spaces, and accessible routes must remain clear.

3. Guests may not reserve seats for individuals who have not entered the venue unless authorized.

4. Accessible seating is reserved for individuals with disabilities and their companions in accordance with applicable law.

5. Guests requiring mobility assistance should notify venue personnel.

6. Service animals are permitted in accordance with applicable disability laws.

7. Guests must not stand or place objects in areas that obstruct emergency access or accessible pathways.

8. Venue staff may assist guests with locating seating and accessible facilities.

1. Guests are encouraged to arrive early to allow sufficient time for parking, security screening, and seating.

2. Cell phones and electronic devices should be silenced during performances.

3. Flash photography is prohibited unless expressly authorized.

4. Audio and video recording may be restricted depending on the artist, production, or licensing requirements.

5. Guests should avoid talking loudly during performances.

6. Shouting, heckling, or disruptive behavior that interferes with the performance is prohibited.

7. Guests should remain seated during theatrical productions, musicals, and other performances unless directed otherwise.

8. Guests should not approach performers, the stage, orchestra pit, or production equipment without authorization.

9. Throwing objects onto the stage or into the audience is prohibited.

10. Applause and audience participation are encouraged when appropriate to the performance.

1. Food and beverages may only be consumed in authorized areas.

2. Alcoholic beverages may only be purchased and consumed by individuals of legal drinking age.

3. Valid identification may be required for alcohol purchases.

4. Alcohol service may be refused to individuals who appear intoxicated.

5. Guests may not bring unauthorized outside alcoholic beverages into the facility.

6. Food and beverages must not be taken into restricted areas.

7. Guests must dispose of waste in designated receptacles.

8. Venue management reserves the right to suspend food or beverage sales when necessary for safety or operational reasons.

1. Personal photography may be permitted depending on event-specific restrictions.

2. Flash photography is prohibited during performances unless authorized.

3. Professional cameras, detachable lenses, tripods, monopods, and recording equipment require prior approval.

4. Unauthorized audio or video recording of performances is prohibited where restricted by the event organizer or applicable rights.

5. Photography and recording must not interfere with performers, production staff, or other guests.

6. Commercial photography and filming require written authorization from venue management.

7. Guests must respect the privacy and reasonable requests of other patrons.

1. Guests must park in designated parking areas. Please check your event to see if the free parking is available for your event.

2. Accessible parking spaces are reserved for authorized vehicles.

3. Fire lanes, emergency access routes, and loading zones must remain clear.

4. Vehicles may not block entrances, exits, or pedestrian walkways.

5. Guests must follow traffic direction provided by parking attendants and security personnel.

6. Overnight parking is prohibited unless authorized.

7. The venue is not responsible for theft or damage to vehicles or personal property, subject to applicable law.

8. Guests should arrange safe transportation when consuming alcoholic beverages.

1. Ticket refunds and exchanges are subject to the event organizer's and ticket provider's policies and applicable law.

2. Event dates and performance times may change due to unforeseen circumstances.

3. If an event is canceled, ticket holders will receive information regarding applicable refund or exchange procedures.

4. Postponed events may honor previously purchased tickets.

5. The venue is not responsible for independent travel, accommodation, or other expenses unless required by law or expressly agreed.

6. Guests should obtain ticket information through authorized sales channels.

1. Harassment, discrimination, bullying, and abusive behavior are prohibited.

2. All guests, employees, performers, and visitors must be treated with dignity and respect.

3. Unwanted physical contact, stalking, intimidation, and threatening behavior will not be tolerated.

4. Guests who experience or witness inappropriate behavior should report it to venue personnel.

5. Reports will be handled as promptly and appropriately as circumstances allow.

6. Retaliation against anyone reporting misconduct in good faith is prohibited.

Failure to comply with venue rules may result in one or more of the following actions:

1. Verbal warning.

2. Denial of entry.

3. Removal from the facility.

4. Revocation of tickets or event privileges, where permitted.

5. Temporary or permanent restrictions on future attendance.

6. Contacting law enforcement or emergency services when appropriate.

7. Legal action where warranted.